To ensure your experience at Sundara Spa is as relaxing as our treatment themselves, we recommend you follow these simple guidelines.
Reservations
Our spa specialist will be glad to assist you in choosing the ideal treatment for you or to recommend great combination of services.
Pre Arrival Information
Please arrive at Sundara Spa at least 15 minutes prior to your treatment time which allow you to relax and prepare yourself. Arriving late will simply limit your treatment time thus lessening its effectiveness and your pleasure, your treatment will be ended on time so that next guest will not be delayed. Please switch off your mobile upon arrival.
Special Request
You may request your favorite therapist and we will make every effort to accommodate your preference. All our therapists are professionally trained.
What to Wear
Maintaining your sense of comfort is extremely important to us. You may wish to wear your own bikini or we can provide hygiene disposal brief.
Our therapist will always use draping technique to respect your privacy.
Your Comfort
To meet your highest expectation, please let us know if we can adjust the room temperature, music volume or the pressure of your treatment.
Spa Recommendations
Notify our spa manager or receptionist before booking your treatment if you have high blood pressure, allergies or other physical ailments or disabilities.
If you are pregnant please notify our spa manager or receptionist for advice on treatment that is safe to enjoy during pregnancy.
Cancellation
We ask you to provide 24 hours in advance notice when canceling or rescheduling all appointments. If cancellation notice is not given on time we reserve right to charge 50% cancellation fee.
Right to refuse Service
We love having you as a client, but we do reserve right to refuse service at any time, to anyone, for any reason.
